General

The festival area is not a lawless space. 
The festival has been planned together with the responsible security authorities and is supervised day and night by the police, the fire department and the medical service. In addition, hundreds of stewards (security) are on duty to make the festival safe and to guarantee fun for you and for all participants.

In case of emergency, please contact our security service at any time.
You will find our security service at all crossings, at the entrances to the camping site and also at the emergency registration points ("S.O.S.").
In case of emergency you can always call 112. 
Something seems strange to you? You see something? Say something! It is better to report once too much than once too little.
Information and questions about the festival can be answered by our support hotline +49 (0)800 555 2014, which is manned 24 hours a day. 

Please pay attention to other visitors and help those who need help. 
Our security service, the ambulance service, the fire department and the police will help you if necessary. 
Please do not hesitate to contact them.

Us for all

We want everybody to feel equally happy and welcome at our festival. We stand for treating each other in an open, tolerant and respectful manner. We embrace equality, diversity and justice without exception and have zero tolerance for any form of discrimination and discriminatory attitudes.

To make the festival an unforgettable experience for everybody, we ask you all to show consideration and moral courage for a safe festival. The organiser and his agents have the right to exercise authority during the entire festival. The instructions of the organiser's security staff must be obeyed. 

Anybody wearing clothing of a degrading, homophobic, radical right-wing or other discriminatory nature or who are carrying racist, xenophobic and/or radical propaganda material will not be admitted to the site and will not receive a refund of their ticket. Anybody who attracts attention with statements or behaviour of such a nature on the grounds will be evicted from the festival immediately without a refund.  

Together for more safety at the festival

Our promise: We provide a lot of information that will help you understand the situation and act properly.

Information channels

• Video walls at the stages
• Stage speakers
• App, Facebook, Instagram & WhatsApp
• festival radio CampFM 92,7 FM
• our team, especially the security service

You have questions? Talk to us!

• the crew at the information booths on the festival site
• the security service 
• via e-mail at southside@fkpscorpio.com
• by phone: support hotline +49 (0) 800 555 2014 

In order to counteract security risks, we carry out intensive admission checks before entering the festival as well as the event grounds. 
Our security concept consists of a variety of measures and security-related procedures that are coordinated and implemented together with the police and the responsible security authorities.

Of course, the topic of security also concerns other festival organizers. Therefore, we have intensively exchanged ideas with other organizers and developed joint concepts.
 * * *
The information listed here is a joint production of the security officers of Argo Konzerte GmbH, ICS Festival Service GmbH and FKP Scorpio Konzertproduktionen GmbH. ©2017

Health

Noise levels
You love music – that is probably the most important reason why you have come to the festival. But please bear in mind that you will be exposed to a very high level of noise on the festival grounds. This will be measured continuously, but we nevertheless recommend that you wear earplugs for protection. Earplugs are available at the info point. We want you to be able to enjoy music for a long time to come. So look after your hearing!

Tripping hazards and sharp edges
The festival site is as large as several football pitches. We do our best to make every square foot as safe and trip-free as possible, and we promptly fix any potential sharp edge. However, it cannot be ruled out that, despite all our efforts, possible tripping hazards or one or the other sharp edge may be present. Therefore we would ask you to please enter the festival grounds with the right footwear, appropriate clothing and with the necessary caution. Please report any hazards to us so that we can eliminate them.

Crowdsurfing
... is prohibited due to its extremely high risk of injury.

Cannabis

Since this year, adults are allowed to possess up to 25 grams of cannabis for personal consumption. Consumption in the immediate presence of persons who are not of legal age is prohibited. It is also prohibited to hand out, pass on or leave cannabis for immediate consumption. These legal regulations also apply to the entire festival site. We would like to point out that there may be minors at the festival (accompanied by a person responsible for them with a so-called "Feierzettel") and therefore the consumption ban in their immediate presence must be observed.

Drugs

The acquisition, consumption and distribution of narcotics of any kind (drugs) is prohibited on the festival grounds as well as outside.

110

Police
Of course, there is a police presence at the festival. A police station on the festival grounds is manned day and night. The police are there for you and you can report incidents to them:

Cell phone stolen? -> Make a report.

Damage to property and/or bodily injury? -> Make a report.

If you need help fast with emergency lights on the festival grounds, always dial 110 directly. (Please note: 110 calls are never anonymous, misuse of emergency calls is punishable by law!)

Please do not hesitate to report anything that seems strange to you, even if you are not sure if it is really an emergency. We would also ask you to please report anything you might find suspicious: Have you seen something?  Talk about it. (Do something! Dial 110!). Better to report once too often than not at all.
 

Theft
Did you know that a tent offers little protection against thieves? Thefts from tents are reported every year. Therefore: Bring only as few valuables as absolutely necessary. Valuables should not be left in your tent unattended. Put them in the official lockers. According to statistics, the theft rate is highest on the day of arrival and the day before the concerts start in the early hours of the morning. Especially in the initial euphoria, thieves are the last thing on your mind, and they take advantage of this. It does happen that cell phones and purses are stolen in the crowd during concerts. So, please lock away what you don't absolutely need, or simply leave it at home in the first place. No matter how good the show may be, look out for your valuables and especially for people who may be standing there casually in the crowd without following the music. Cell phones are often recovered. Therefore, report any theft to the police. Even if you have only “lost” your cell phone. Lost property can be taken to the Info point for safe storage.

Medical Emergency

Call 112 - If you don't have a cell phone, ask others to make an emergency call, or go to the nearest steward position (entrance, SOS tower, patrol on bike or foot, etc.)

If it is a medical emergency, the paramedics at the festival will also be alerted. Be prepared to answer the following questions:

• Where is the person?
• What happened?
• What number of people are injured?
• Which Injuries have they suffered?
• Who is reporting? (Name will do)
• Wait for further questions!
   

There’s a lot you can do yourself after that - even without first aid training!

• Protect your own safety: You must first protect yourself before helping others. When it is safe to do so,  you can start giving first aid.
• Offer reassurance and comfort. Injured people are usually scared and need reassurance that help is on the way.
• Ask more people to brief the ambulance service - an ambulance or paramedic team on foot will be with you soon.
• Set up a shield so that the injured person does not feel observed by strangers. This is important to many injured people.
   

If you have some basic knowledge of emergency medical care, you can accomplish a lot with these schemes.

Fire
As we all know, it’s better to be safe than sorry! So it's best to prevent fires from happening in the first place! Therefore, you should observe the following rules:

• Use only approved gas cartridges (caution: otherwise there is a risk of injury!).
• No open fire!
• Make sure that all barbecues (even disposable ones!) are out before going to the concert area.
• Don’t simply throw cigarette butts away, especially in dry wooded areas.
   

If a fire occurs, swift action is required. The longer it burns, the more difficult it becomes to extinguish the fire.

So, even here: Always call 112 first. If you don't have a cell phone, ask others to make an emergency call, or go to the nearest steward position (entrance, SOS tower, patrol on bike or foot, etc.).

The crew will put your emergency call through to the fire service on the festival site. Be prepared to answer the following questions:

• Where is the fire?
• What is burning?
• What number of people are injured?
• Which Injuries have they suffered?
• Who is reporting? (Name will do)
• Wait for further questions!
   

Attention: You must get out of danger first! Never underestimate a fire, especially with smoke. Only once you are sure that you are no longer in danger, can you intervene and provide first aid.

Please note: 80 per cent of all fire victims do not die from burn injuries but due to the inhalation of toxic smoke produced by the fire. Therefore, never underestimate smoke and always pay attention to your own safety!

Fire extinguishers
There are many fire extinguishers on the festival grounds. You will find them at the emergency reporting points on the festival grounds, at all bars and food stalls, with the motorised security staff and of course at all paramedic positions. If you need to use a fire extinguisher, you will find the operating instructions on the extinguisher. However, it always works something like this:

Please note that you should choose the right extinguisher where possible - never try to extinguish a grease fire with water (this has devastating effects).

Extinguishing a fire
These principles can help you in your attempts to extinguish a fire. Please note that the extinguisher should always be discharged intermittently and in a targeted manner. The discharge time is usually shorter than you think!

Evacuation

First of all: No need to panic, an evacuation is usually only a temporary measure. In most cases, the festival will resume again after the interruption.

The safest place to be at a festival in the countryside is in your car. There you are protected against possible storms and also have the advantage of being able to listen to our own festival radio station CampFM on your radio. This is your info channel, your source of festival news, which will update you with important announcements promptly.

In the unforeseen event of an evacuation of the site, you can go to numerous emergency exits, the locations of which you can find in the festival plans. The (emergency) exits are marked by the common emergency exit signs, which may be a bit larger or in a more elevated position in some places due to the size of the grounds.

Find your bearings and remember the nearest emergency exit. The regular exit is usually further away.

If you are asked to leave the site as quickly as possible via the different exits, then proceed calmly but quickly to the nearest (emergency) exit. The more gates are used, the faster the site can be evacuated – it's that simple! And yes, please help those who need help – not every guest can manage completely on their own!

Please listen to our stewards. They are trained and know what to do. They will keep you safe with their actions and instructions.