• Ticket FAQ
    General

    Are the tickets personalised?

    No, the tickets are not personalised and can be passed on.

    Do I need a camping ticket to attend the concerts?

    No. The festival pass is sufficient to gain access to the event site (concert site).

    Can I purchase the festival ticket and camping ticket separately?

    Yes, you do not have to purchase all products at the same time. But as always: the camping products sell out quickly, so you should not wait too long. 

    Can I visit friends at the campsite without a camping ticket?

    No. Without a camping ticket, there is no access to the camping site – not even briefly, not even “just to say hello”.

    Resort

    Do I need a camping ticket for the standard campsite if I book a resort upgrade?

    No. You need a resort camping ticket for this. If you book accommodation, this ticket is already included – no additional camping ticket is required.

    I have a resort ticket; can I also stay overnight at the standard campsite?

    No. Resort tickets are only valid for the resort area. You need a separate camping ticket for the standard campsite.

    Caravan Camping

    Do I need a camping ticket if we are coming with a motorhome?

    Yes. Every person (!) needs a camping ticket. In addition, each vehicle needs a caravan ticket.

    Camping Claim

    Do I need a camping ticket if we book a Camping Claim?

    Yes. Every person (!) staying in your claim also needs a camping ticket.

    How many people are allowed in a Camping Claim?

    A Camping Claim can be used by up to 10 people. Every person still needs their own camping ticket.

    GOLD & PLATIN Lounge

    Do I also need a festival pass in addition to the Platinum Lounge ticket?

    Yes, the Platinum Lounge ticket is purely an upgrade. You generally need a festival ticket to access the event site (concert site).

    Can I also use a Platinum Lounge ticket to access a standard camping or caravan pitch?

    The Platinum Lounge ticket is purely an upgrade for the event site. You can purchase it with or without VIP camping, and you can also purchase another camping product separately. 

    Special Needs

    Here too, in addition to the festival ticket, you need the Regular camping ticket if you want to camp on site. Registration takes place separately as usual. If you plan to commute daily and do not want to camp, a festival ticket + registration is sufficient.

     

  • Festival Entry

    Festival Wristband
    You can only enter the event area (concert grounds) with a festival pass. Your wristband will be attached to your wrist at the entrance control upon presentation of your valid festival or day pass.

    Security Checks
    With your festival wristband, you can enter and leave the grounds at will during the event hours. A security check is required each time you enter. Please be aware that these checks are also carried out for your own protection.

    Fast Lane x Slow Lane
    Fast Lane: For people with little luggage: a maximum of one piece of hand luggage or less.
    Slow Lane: For people with more luggage, handcarts, etc.
    Recommendation: For people with more luggage, handcarts, etc.

  • Bring it & leave it Festival Site

    Security Checks
    With your festival wristband, you can enter and leave the grounds at any time during the event hours. A security check is required each time you enter. Please be aware that these checks are also carried out for your own protection.

    To help you get onto the event grounds as quickly as possible, please note:

    • Glass bottles and glasses of any kind are prohibited throughout the entire event grounds.
    • Bags and backpacks of any kind larger than DIN A4 size cannot be brought onto the event grounds.
    • Drawstring bags/gym bags/cotton bags up to DIN A4 size may be brought onto the event grounds if they are at least one-sided transparent.
    • Bum bags and hip bags are allowed on the event grounds.

    + Bring it!

    • Liquid hygiene and health items up to 100 ml (max. 2 pieces per person) in suitable plastic containers
    • Empty, foldable water bottles/Tetra Paks/drinking tubes up to 1 litre
    • Open reusable drinking cups made of plastic/cardboard up to 0.5 litres
    • One packed lunch per person for personal consumption
    • Umbrellas, rain ponchos
    • power banks
       

      - Leave it!

    • Filled Tetra Paks/water bottles
    • Glass bottles/glass containers of any kind
    • Cans, canisters, hydration backpacks and plastic bottles
    • Laser pointers
    • External car batteries
    • Firearms, cutting, stabbing and other weapons of any kind
    • Saws, axes, hatchets and similar tools
    • Fireworks, sparklers, flares and other pyrotechnic items of any kind (e.g. Bengal lights)
    • Chairs, seating furniture & seats (e.g. polystyrene cubes)
    • Recording devices: professional sound, photo and video equipment
    • Animals of any kind
    • Bulky items such as flagpoles, selfie sticks, large umbrellas, other camping equipment, motorcycle helmets

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  • Bring it & leave it Camping Site

    What to bring onto the campsite?
    Security checks will be carried out at the entrances, during which your luggage will be inspected. Please be aware that these checks are also carried out for your own protection. 

    + Bring it!

    • Grills without ground contact (e.g. round grills)
    • commercially available dry grill lighters with GS, CE or DIN certification
    • Tents and tent materials
    • Tent accessories such as camping chairs, camping tables, a standard gazebo (3 x 3 metres) per camp (applies to approx. 10 people; if larger groups camp together, correspondingly more gazebos are allowed)
    • Gas stoves with gas cartridges (cartridges up to max. 450 g)
    • Drink barrels (up to 5 l), drink cans, plastic bottles, Tetra Paks
    • Empty, foldable canisters (no limit)
    • Metalworker's hammer up to 300 g and rubber hammer up to 400 g
    • Jars up to 500 ml with cooking and food items (e.g. jam/Nutella/pickles)
       

      - Leave it!

    • Grills with ground contact (e.g. disposable grills)
    • Glass bottles/glass containers
    • Large gas cylinders
    • Disproportionate structures such as party tents or similar
    • Household furnishings such as sofas, armchairs, large tables
    • Building materials, bulky waste
    • Power generators, aggregates, external car batteries
    • (Car) trailers
    • Dry ice
    • Liquid grill lighters
    • Refrigerators
    • Megaphones, laser pointers
    • Firearms, bludgeoning, stabbing and other weapons of all kinds
    • Saws, axes, hatchets and similar tools
    • Fireworks, sparklers, fountains and other pyrotechnic items of all kinds (including Bengal fires)
    • Animals of all kinds
    • Metalworker's hammer over 300 g and rubber hammer over 400 g and all other types of hammers

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